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UnderGraduate Diploma in Quality Management

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Undergraduate Diploma

Courses Offered in QUALITY MANAGEMENT

The following courses are available for your Associate's degree. Each course provides you a unique educational experience. Each course is developed by an international staff of highly skilled instructors. The course material is updated to provide students with the latest current information in the subject.

Specialized Course

  • Course Name

  • Courses Description

  • Credit Hours

  • Principles of Management Skills

  • This course introduces you to the various skills required by an individual to solve problems occurring at individual and organizational level. These skills include; motivating others, building relationships by communicating supportively, gaining power and influence, empowering and delegating etc.

  • 6 Credits

  • Introduction to Quality Management

  • Quality management is developed as an integrated system of management for organizational improvement. Topics covered include the quality management guiding principles of leadership commitment, customer focus, employee involvement/teamwork, continuous process improvement, and the systematic use of measurement data. 

  • 6 Credits

  • Introduction to Statistical Quality Control

  • This course aims at providing you with a deeper understanding of the use of statistical methods for quality control and improvement. It covers topics pertaining to quality control through the use of statistical analysis and typical control techniques. It also encompasses development of reliability models and procedures for product assurance.

  • 6 Credits

  • Basics of Total Quality Management

  • Quality is the responsibility of every individual and embedded in every activity undertaken by the organization and is customer driven. The aim of the course is to build an understanding of the management of quality and the recognition of quality performance as a strategic goal in manufacturing and service companies. The course will provide an insight into issues of global competitiveness, quality planning, all integrated to successfully face today's business challenge.

  • 6 Credits

  • Quality Engineering

  • This course provides practical tools for planning and completing quality improvement projects. The program is meant to prepare you with the skills, knowledge, expertise in cutting-edge technologies and best practices necessary for designing, modeling, analyzing, implementing and managing quality systems.

  • 6 Credits

  • Special Topics in Quality Management

  • This course aims to communicate the value of team management. It encompasses topics that help to assemble, motivate and lead the project team. It also encompasses topics that help to develop and use various mechanisms to effectively communicate project information among various team members.

  • 6 Credits

Principles of Management Skills

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    - developing self-awareness
    - managing personal stress
  In Section 2 of this course you will cover these topics:
    - solving problems analytically and creatively
    Building relationships by communicating supportively
  In Section 3 of this exam you will be evaluated on below listed topics:
    Gaining power and influence
    Motivating others
  In Section 4 of this course you will cover these topics:
    Managing conflict
    - empowering and delegating
  In Section 5 of this course you will cover these topics:
    - building effective teams and teamwork
    Leading positive change

Introduction to Quality Management

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    The total quality approach to quality management.
    Quality and global competitiveness.
    Strategic management: planning and execution.
    Quality management, ethics, and corporate social responsibility.
  In Section 2 of this course you will cover these topics:
    Partnering and strategic alliances.
    Quality culture: changing hearts, minds and attitudes.
    Customer satisfaction and retention.
    Employee empowerment.
  In Section 3 of this exam you will be evaluated on below listed topics:
    Leadership and change.
    Team building and teamwork.
    Communication and interpersonal relations.
    Education and training.
  In Section 4 of this course you will cover these topics:
    Overcoming politics, negativity and conflict in the workplace.
    Iso 9000 and total quality: the relationship.
    Overview of total quality tools.
    Problem solving and decision making.
  In Section 5 of this course you will cover these topics:
    Quality function and deployment -qfd-.
    Optimizing and controlling processes through statistical process control -spc-.
    Continual improvement.
    Benchmarking.
    Just-in-time manufacturing -jit-.
    Implementing total quality management. index.

Introduction to Statistical Quality Control

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Evolution of quality design and control
    Conceptual framework for quality: design and control
    Statistical methods and probability concepts
  In Section 2 of this course you will cover these topics:
    Sampling distributions and statistical hypothesis testing
    Conceptual framework for statistical process control
    Shewhart control charts for variable data
  In Section 3 of this exam you will be evaluated on below listed topics:
    Importance of rational sampling
    Interpretation of x and r control charts:
    Some control chart methods for individual measurements
  In Section 4 of this course you will cover these topics:
    Process capability assessment
    The design and analysis of tolerances
    Statistical thinking for process study: a case study
  In Section 5 of this course you will cover these topics:
    Shewhart control charts for attribute data
    Attribute control chart implementation
    Conceptual framework for planned experimentation
    Design and analysis of simple comparative experiments
    Design and interpretation of 2k factorial experiments
    Analysis of two-level factorial designs
    Model building for design and improvement
    Two-level fractional factorial designs
    Sequential and iterative nature of experimentation
    Robust design case studies
    Modeling of response surfaces and response optimization

Basics of Total Quality Management

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Customer satisfaction.
    Continuous process improvement.
    Performance measures.
  In Section 2 of this course you will cover these topics:
    Benchmarking.
  In Section 3 of this exam you will be evaluated on below listed topics:
    Information technology.
    Quality management systems.
  In Section 4 of this course you will cover these topics:
    Quality function deployment -qfd-.
    Failure mode and effect analysis -fmea-.
  In Section 5 of this course you will cover these topics:
    Products liability.
    Total productivity maintenance.
    Statistical process control -spc-.
    Experimental design.
    Taguchi's quality engineering.

Quality Engineering

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Introduction to quality
    The value of implementing quality
  In Section 2 of this course you will cover these topics:
    Products, processes, and quality
    Exploring the meaning of quality
  In Section 3 of this exam you will be evaluated on below listed topics:
    The design process
    The quality system
  In Section 4 of this course you will cover these topics:
    Establishing a culture for quality
    Managing quality
  In Section 5 of this course you will cover these topics:
    Stabilizing the quality system
    Managing by facts: data gathering and data classification
    Data analysis and data presentation
    Statistical techniques for achieving quality
    Quality improvement
    Quality improvement initiatives
    Quality innovation
    Optimism for the future: quality awards and success stories

Special Topics in Quality Management

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Establish direction and goals.
  In Section 2 of this course you will cover these topics:
    Establish clear roles and ground rules for teams.
  In Section 3 of this exam you will be evaluated on below listed topics:
    Establish accountability.
  In Section 4 of this course you will cover these topics:
    Develop team-leadership skills.
  In Section 5 of this course you will cover these topics:
    Develop communication skills.
    Develop conflict-management skills.
    Establish a well-defined decision-making process and empower team members.
    Establish positive team behaviors.
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Course Details

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